How we help
Real people. Practical solutions. A more confident you.
However you prefer to work, we’ll meet you where you are. We can do it for you, do it with you, teach you, or point you in the right direction. It’s all about finding what works best for you.
Four ways we can work with you
Choose the approach that suits you. Many people use a combination.
We’ll do it for you.
You tell us what you need and we take care of the technical work, so you can get on with what you do best.
We’ll do it with you.
We’ll work alongside you to find the right solution and build your confidence as we go.
We’ll teach you.
We can show you how to do it yourself, at your own pace and in a way that makes sense.
We’ll point you in the right direction.
If someone else is better placed to help, we’ll tell you honestly. It’s about getting you the right solution, not just our solution.
What can FRUKIT help with?
We work with a wide range of technology, from simple fixes to more complex projects. If you’re not sure whether we can help, just ask.
Websites
Design, build, improve, maintain or troubleshoot your website.
Software
Help choosing, setting up, using and troubleshooting the software you rely on.
AI & Automation
Practical ways to use AI and automation to save time, simplify work and improve what you do.
Online Selling
Support with e-commerce, online shops, marketplaces and the technology behind them.
Data
Help with organising, managing, protecting and making better use of your information.
Training
One-to-one or small-group training, online or in person, at a pace that makes sense to you.
And plenty of things that don’t fit neatly into a list.
Who we help
FRUKIT works with people and small businesses who want to get more from their technology without having to become technology experts themselves.
Individuals
Help with everyday technology, personal projects, websites, software, devices, online services and the things that have become more complicated than they ought to be.
Small businesses
Practical technology advice and solutions for businesses that need things to work, but don’t necessarily need a full-time IT department.
New and existing clients
Whether you’re discovering FRUKIT for the first time or coming back with something new, we’ll start by understanding what you’re trying to achieve.
You don’t need to know exactly what you need before you get in touch. That’s part of what we’re here for.
What happens when you get in touch
You don’t need to have everything worked out before you contact us. Just tell us what’s going on, what you’re trying to achieve, or what’s causing you problems.
First, we listen.
We’ll take the time to understand what’s happening, what you need and what you’re hoping to achieve. There’s no need to speak technical language or know exactly what the problem is called.
Then, we work out where to start.
Sometimes the answer is straightforward. Sometimes we need to investigate, research the options or spend a little time working out what will work best.
We’ll explain your options.
If there’s a sensible way forward, we’ll explain what we recommend and why, along with what it is likely to involve.
And if we’re not the right people, we’ll tell you.
We won’t try to sell you something simply because we can. If someone else is better placed to help, we’ll say so and point you in the right direction where we can.
The aim is simple: to get you unstuck and leave you feeling more confident and capable than when you arrived.
